Support
We offer a live email support service between the hours of 09:00am-01:00am Monday to Sunday (GMT London).
Your email will be dealt with by a live agent and not by an automated system.
Whatever your concern maybe, please contact us and we will happy to assist you. If you have recently purchased a subscription/gaming card and are still awaiting an email, please check your junk mail and spam folder too. There have been cases where customers have been sent their subscriptions within 5-10 minutes yet email us after 1-2 weeks to enquire when they will receive their card.
If you have not received your card and it has been over 3 hours and it is within our opening hours, please email us straight away.
If you are having difficulties in redeeming a card, or have any general question we will be glad to hear from you.
I want Xbox Live membership now! How fast do you send them?
As soon as you have paid for your Xbox Live membership/ gaming card, your code can be emailed to you in a matter of minutes. No waiting around, no trudging through shops, just a fast and efficient service.
What’s all this talk of codes?
You will be e-mailed a unique Xbox Live membership code/gaming code that you then redeem on your console to add the Xbox Live membership service to your account.
So how do I redeem the code for my points?
Follow the instructions sent to you when you purchase your code.
Why should I buy points from you?
Unlike other sites which will send your codes by mail or have you waiting around on a manually written email for up to 12 hours, CheapXboxLiveCodes unique site means that you receive your points within the hour.
Additionally, more and more fraudsters are selling points on the web and eBay, either by selling fake codes or charging over the RRP and then taking days to email you. With CheapXboxLiveCodes , you’re sure to get genuine codes instantly at a great price.
Sounds great. So how do I pay for my Xbox Live Membership Code?
You can pay securely on all major debit/credit cards through PayPal. PayPal transactions will be processed immediately and your code will be sent to you.
Will your Xbox Live Gold membership codes work for my region?
Yes, these codes are worldwide compatible.
Can I get a refund?
Unfortunately, due to the nature of the product, once a code has been sent out no refunds can be given.
How do I redeem my Xbox Live membership codes with my Xbox 360?
1. Make sure your system is connected to Xbox Live.
2. Go to the Xbox Live area of the Xbox Dashboard and select Xbox Live Marketplace.
3. Select Redeem Prepaid Card and enter the 25 characters exactly as they appear in your order email.
4. Download all the latest games.
I haven’t received my Xbox Live membership codes
As soon as you’ve paid, you will be sent an email with your code. If you haven’t yet received an email, it is probably in your spam/junk folder. Remember to allow emails from us for your future Membership purchases.
If you still can’t see your email, please contact us at: info @ cheapxboxlivecodes.com
The code I received code didn’t work
We employ extensive data checking to ensure that almost all our codes are accurate. In the rare occurrence that you think you have been sent an invalid code, please follow these steps:
Have you tried entering your code onto your 360 again, carefully ensuring that each digit is entered correctly? Almost all problems registering codes are because they have been entered incorrectly.
If you have carefully tried to re-enter the code, and it still isn’t working please email us at: info @ cheapxboxlivecodes.com
I want to buy my codes using PayPal. Can I?
Yes, PayPal is one of the fastest way of getting payment to us.
I don’t live in the UK, but I want to buy codes by PayPal. Can I?
Yes you can!
Do I need to join?
Unlike other sites you will not be required to join however remember to refer a friend!
If you are having any difficulties please contact our technical support team at:
support @ cheapxboxlivecodes.com
Wednesday, 10 March 2010 8:48 pm Europe/London
